Shipping policy

Processing Time:

  • Orders are typically processed and shipped within 2 business days after payment confirmation.
  • Please note that during high-demand periods, processing times may be slightly extended. We will notify customers of any significant delays.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's progress and estimated delivery date.

International Shipping:

  • For international orders, please be aware that customs duties, taxes, and fees may apply. These additional costs are the responsibility of the recipient.
  • We are not responsible for delays due to customs processing.

Incomplete or Incorrect Addresses: It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for orders shipped to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, the customer may be responsible for any additional shipping charges.

Lost or Stolen Packages: We are not responsible for packages lost or stolen after delivery confirmation. Please ensure the security of your delivery location.

Shipping Inquiries: If you have any questions or need assistance with your order's shipping, please contact our customer support team at customerservice@rozischoice.com.

Note:

  • All shipping times and delivery estimates are provided for reference and may be subject to change.
  • We reserve the right to update our shipping policy at any time. Please check our website for the most current information.